Cyber life is becoming more and more of a gigantic pain in the arse as time goes on. Websites that could once be trusted to delivery a quality service or product now appear to be nothing but platforms for shysters.
Rapidly going down the shitter in my estimation is that popular website Booking.com. Where once you could select guaranteed hotel or other types of accommodation for a reasonable price, now it’s become a repository for foreigners offering sub-standard rooms that blow you out at the last minute throwing a gigantic spanner in your travel plans.
It has been my misfortune to be at the receiving end of these practices not once but three times in the past few months. Cheap accommodation booked for concerts well in advance, cancelled just days before travel leaving me fuming and totally in the lurch.
Cancellations happen – yeah, I get that. Sometimes there are mix ups with room bookings, etc. Nobody’s perfect but when this starts to happen regularly particularly during dates when there are multiple big events or concerts happening at the same time especially in London then I start to get a bit suspicious.
Take my room booking for this weekend for example. I’d booked 2 nights at a property in Woolwich more than six months ago costing £64 per night. Bargain price for a weekend in London. I messaged the property mid-June to confirm my time of arrival as they’d requested.
Then today, two days before I’m due to jump on a train to the Big Smoke. Wham! Sorry, your room’s cancelled. There’s been a double booking so sorry, you’re getting canned. Tough.
What! Exactly when did this double booking occur? You failed to mention this 3 weeks ago when I messaged so I can only assume I’ve been given the boot either because the Hyde Park festival is on or because England miraculously qualified for the World Cup quarter finals and are playing Norway this weekend. Maybe you’ve found another sucker that’ll pay more for a bed than I am or you’re having all your mates round to watch the footie.
Either way, I’m now as mad as hell because I can’t get my train tickets refunded so £42 out of pocket.
My previous cancellations followed the same pattern. Harry Styles plays Wembley so my cheap rooms booked in Camden got unexpectedly cancelled and so did the replacement rooms at the Colonnade Hotel. Bit of a coincidence or what?
Needless to say, I shall in future be using Travelodge, Premier Inn or any other bona fide hotel chain if I feel the need to visit the City so your loss not mine.
Let this be a warning to anyone out there that is using Booking.com to snag themselves a bargain break. Be prepared for last minute heartache and headache. Should you be using this platform then make sure that whatever arrangements you’ve made are fully refundable even if it means paying that little bit extra for travel or accommodation.
No comments:
Post a Comment